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Known issues
Cart with multiple country addresses lose the pickup address if store can't ship to all the countries
Checkout
ID: 1068197
Backlog
Published on7/19/2024
Last updated on7/19/2024
1 min read

Summary

If a shopper has several addresses in their profile from different countries, and the store doesn't deliver to any of those addresses, when selecting pickup to a valid address and moving to the payment step, the Checkout UI redirects the shopper back to the shipping step.

Simulation

  • Register addresses from a country that the store doesn't offer delivery to;
  • Go to checkout and select a valid address with the country that the store delivers;
  • Click on "Go to payment".

Workaround

N/A

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