Menu
Feedback
Start here

Known issues

Known issues
Cart Itens are kept in orders with total value zero
Checkout
ID: 1054999
Backlog
Published on6/24/2024
Last updated on6/24/2024
1 min read

Summary

Whenever a cart has a total value of 0 no transaction is created upon finishing an order. When completing an order through checkout's UI no process order request happens, so the cart items and data are kept, and the shopper can create an order with the same cart again.

Simulation

  • Create a cart with total value 0;
  • Finish the purchase;
  • Reaccess the cart after some time; there will be no change in the cart content.

Workaround

There is no workaround available.

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback