Menu
Feedback
Start here

Known issues

Known issues
Automatic payment settlement incorrectly setup
Payments
ID: 1053010
Backlog
Published on6/19/2024
Last updated on6/19/2024
1 min read

Summary

The issue is that the gateway ignored the delayToAutoSettleAfterAntifraud value.

These fields are required in the authorization response, but the gateway accepts their absence. Our documentation related to this.

"delayToAutoSettle": 1200, "delayToAutoSettleAfterAntifraud": 1200

In the perfect scenario, the gateway shouldn't accept the response without them.

When the delayToAutoSettleAfterAntifraud field is not in the payload of the authorization response. The gateway cannot define the correct value, so the default value of the automatic payment settlement will be 4 days (default).

Simulation

  1. Create a payment.
  2. Configure the connector to respond without this required the field delayToAutoSettle, but sending the delayToAutoSettleAfterAntifraud
  3. Check the Authorization response, and it will have only the value that the connector responded to
  4. Please check the purple card to see which value it has set up. The automatic payment settlement will be scheduled for four days after the payment approval.

Workaround

Set the delayAutoSettle as the same value as delayAutoSettleAfterAntifraud.

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback