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After clicking to review a product, the user can't exit the login screen
Marketing & Merchandising
ID:
Backlog
Published on1/5/2018
Last updated on12/22/2022
1 min read

Summary

When the user tries to review a product, a window on the same page opens requesting login. However, if the user doesn't want to log in, they cannot leave the window. There is not a button to close this window.

However, if the user is already logged in before clicking to review the product, there is a button to close this window.

Simulation

  • Login without signing in;
  • Go to any product page;
  • Click on the option to review the product;
  • Try to leave the window.

Workaround

The solution is to click the "Back" button on the browser to go back to the product page.

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