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Known issues
Adyen 3DS2 double request generates payment authorization denial
Payments
ID: 884154
Backlog
Published on9/20/2023
Last updated on9/20/2023
1 min read

Summary

When Adyen's 3DS2 request is sent twice it retrieves an error in the response and the payment is automatically denied.

Authorization response:

{"status":409,"errorCode":"704","message":"request already processed or in progress","errorType":"validation"}

Following the message:

Not expected Response [].

This is an issue when the payment is actually authorized on Adyen's end but since there is no settlement on our side we can't send a refund request.

Simulation

We were not able to reproduce this scenario or find a pattern so far.

Workaround

NA

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