Address Form is not shown when the shopper opts to insert a new address

Checkout

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ID: 1061637

Backlog

Published on7/5/2024

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Last updated on7/5/2024

1 min read

Summary

Sometimes, when an identified shopper tries to add a new address in checkout's shipping step a message requiring authentication is requested but the address form is not shown and can't be filled.

Simulation

Go to checkout, identify as a shopper with a complete profile and proceed to the shipping step;
Choose the option to deliver to a new address;

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Enter the postal code and a message requiring authentication will appear.

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Workaround

N/A