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Known issues

Known issues
Abandoned Shopping Cart triggers stopped working
Master Data
ID:
Backlog
Published on12/10/2018
Last updated on12/22/2022
1 min read

Summary

This known issue impacts a small fraction of accounts with abandoned shopping cart triggers. The trigger stops working, but can be reactivated by deleting it, and creating a similar one.

Simulation

Workaround

Deleting the troublesome trigger and creating a new one solves the issue.

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