The Received SKUs page provides a way for marketplaces to view, prioritize, and catalog items sent by the sellers. This way, they can create new products and link them to existing SKUs or products to make them available for sale. You can access this page on the VTEX Admin by going to Marketplace > Received SKUs or typing Received SKUs in the Admin search bar.

Cataloging can be done manually or automatically using one or more matchers or autoApprove. You can also use third-party tools to do this.

This article provides an overview in the sections Page structure, Cataloging priority, and Cataloging items.

The Received SKUs page is divided in tabs that correspond to the different offer statuses:

• Pending
• Issues
• Approved
• Processing
• Blocked

Each tab displays a SKU list, offer SKU specifications, and the percentage of offers that have that status. Additionally, the tab has filter options that you can apply to the offers.

In the Pending tab, you can see a list of all offers sent by a seller that haven't been approved yet. Offers can be filtered by Seller, Category, Brand, and Inventory. Offer actions in this tab include: Create new product, Link to product or SKU, Reject for correction, or Reject and block.

Each row in the list represents a product and contains the following information:

• Offer: Name of the product.
• Product ID: Identification number of the product.
• Seller: Name of the seller who sent the offer.
• Category: Category the product is linked to, if it's already mapped. Otherwise, it will show as Unmapped.
• Price: Price of the product sent by the seller.
• Inventory: Number of products available in stock.

To check all the specifications of a product, click the name of the product. This will open a window that contains all the product information.

The Issues tab contains all the offers that haven't been approved because they have issues that need to be corrected by the seller. The filters, actions, and identification fields of the Issues tab are similar to the ones in the Pending tab.

The Issues tab doesn't have the option to request a correction.

To identify the issue of an offer, simply click the name of the product. This will open a window with the product information, an error message, and the offer reviewer.

The Approved tab shows the received and approved offers. You can Edit the product, View the product page, and Filter products by Seller, Category, and Brand.

Each row in the list represents a product and contains the following information:

• Offer: Name of the product.
• Product ID: Identification number of the product.
• Seller: Name of the seller who sent the offer.
• Category: The category the product belongs to.

The Processing tab contains Received SKUs that are being evaluated by the VTEX system. This is only a view tab. You can filter by Seller and Submitted Date.

Each row in the list represents a product and contains the following information:

• Offer: Name of the product.
• Product ID: Identification number of the product.
• Seller: Name of the seller who sent the offer.
• Submitted Date: Date when the offer was sent to the marketplace.

The offers in this tab are being evaluated by Matcher and Offer Quality or autoApprove, if they're configured. After evaluation, the offer can be sent to the Pending, Issues, Approved, or Blocked tabs, depending on the requirements.

In the Blocked tab, you can see the offers that were sent by the seller that have been blocked by the marketplace. You can Unblock an offer, as well as filter by Seller or Reviewer.

Each row in the list represents a product and contains the following information:

• Offer: Name of the product.
• Product ID: Identification number of the product.
• Seller: Name of the seller who sent the offer.
• Reviewer: Name of the agent that reviewed the offer.

The Received SKUs list was developed to prioritize and streamline cataloging items. When you click any SKU in the list, you will see an overview of the SKU details in a sidebar, without leaving the list page. The sidebar also includes the match percentage assigned to the SKU by the matcher installed in your store.

Some features that help prioritization are:

Each tab described in the section above allows combining filters to create a SKU view.

For example, if you select brand "ABC" and the "Socks" category, the view will display all SKUs of brand "ABC" that belong to the "Socks" category.

Keep in mind that filter options are based on the SKUs available in the list. Suppose, for example, that the marketplace is connected to Seller A, B, and C, but there are only pending SKUs from Seller B and C. This means that the applied filters in the Pending tab will only show results from Seller B and C.

By default, the items that were submitted most recently are displayed at the top. However, you can also sort them by Price and Inventory.

In this case, the items will be sorted in ascending or descending order when you click the Price or Inventory column headers.

All the SKUs displayed in the list are available for cataloging. However, we recommend mapping the categories and brands before this step to streamline the cataloging process.

The offers in the Pending tab are only available for 30 days. After this period, they automatically expire and the seller will need to submit them again.

To catalog an offer, access the Received SKUs page on the VTEX Admin by going to Marketplace > Received SKUs or typing Received SKUs in the Admin search bar.

All the offers on the Pending tab can be cataloged individually or in bulk.

The available cataloging actions are:

Create a single product with multiple SKUs

Creates a new product in the catalog by associating all the selected SKUs. We recommend using this option to approve multiple SKUs of the same product at once. To apply this action, follow the steps below:

1. Select the desired SKUs.
2. Click on the Create single product button.
3. Select which SKU from the list will originate the product.
4. Complete the Category and Brand fields for each product. If the mapping was previously completed, the fields will be filled automatically.
5. Click on Approve.

Create new product

Creates a new SKU in the catalog and, consequently, a new product. We recommend using this option when a product doesn't exist in the marketplace catalog. To apply this action, follow the steps below:

1. Select the desired SKUs.
2. Click the Create new product button.
3. Complete the Category and Brand fields for each product. If the mapping was previously completed, the fields will be filled automatically.
4. Click Approve.

This action can be applied in the offer tabs Pending and Issues.

Link to an existing product

Creates a relationship between the seller product and a product in the marketplace catalog. To apply this action, follow the steps below:

1. Select the desired SKUs.
2. Click the Link to product button.
3. Enter the product ID you want to associate them with.
4. Click Approve.

Use case

Imagine that a marketplace already has the White Shirt SKU in S, M, and L, and a seller recently submitted sizes XS and XL for the same White Shirt.

Creating a new link groups the new sizes with the existing ones. After this, the product will have XS, S, M, L, and XL as available sizes.

This action can be applied in the offer tabs Pending and Issues.

Link to an existing SKU

Creates a relationship between the new seller SKU and a SKU in the marketplace catalog. To apply this action, follow the steps below:

1. Select the desired products.
2. Click the Link to SKU button.
3. Enter the SKU ID that you want to link for each SKU you're approving.
4. Click Approve.

Use case

A possible use case would be a marketplace that has Phone XYZ with a 128 GB memory from Seller 1.

Now, let's say the marketplace received the same 128 GB SKU from Seller 2. To avoid duplicates in the catalog, the marketplace would have to link these two SKUs.

This action can be applied in the offer tabs Pending and Issues.

Block

Blocks the selected offers. This will prevent them from being automatically processed again. To apply this action, follow the steps below:

1. Select the desired products.
2. Click the Reject and block button.
3. Complete the Block reason field. This field is optional.
4. Click Reject.

When the marketplace blocks a SKU, it won't be included with other submitted offers the next time that the seller sends products. A SKU can be unblocked using a REST API if the marketplace wants to receive it as a suggestion from the seller. To learn more about SKU approval, see Send SKU Suggestion.

This action can be applied in the offer tabs Pending and Issues. Blocked offers can be viewed in the Blocked tab.

Reject for correction

Rejects the offer and sends an information correction request to the seller. To apply this action, follow the steps below:

1. Select the desired SKUs.
2. Click the Reject for correction button.
3. Enter the information that needs correction in the Corrections field.
4. Click Reject.

This action can be applied in the offer tab Pending. The offers that need correction will show in the Issues tab.

Automatic approval

You can also set up automatic approval for SKUs from a specific seller regardless of their Matcher score. This action can only be applied through a REST API. To learn more, see Suggestions.