This article presents the steps involved in transmitting your event from Bundle studio.
If you are using another studio, check the Using external studios, and don't try to duplicate the event transmission via Bundle. The Live Shopping allows one transmission per studio, and the platform will recognize only the first studio transmitting the event.
The transmission occurs in the following way:
After the Go live and while the event is transmitted, some configurations are still allowed, but others are unavailable:
- ✅ You can configure the chat.
- ✅ You can change the products collections.
- ✅ You can configure the visual assets.
- ✅ You can adjust audio and video settings (external studios only).
- ❌ You can't change the layout.
Turning on the event
By the time you are ready to transmit the live, you should already have your event turned on, and its status should be Live
. The reason is that only turned on events have all setting options enabled.
For the complete step by step, see the Turning on event.
Starting the Go live
To go live, follow the steps below:
We recommend you to have an image as a placeholder before starting presenting the event, in order to validate the transmission. The reason is that you might need to adjust final configurations, and then the audience will view this image.
- In the VTEX Admin, access Apps > Live Shopping > Events > Event Information page.
- In the Streaming Studio section, click
Access
to go to the Bundle studio. - Once you’re logged into the My Studio page in Bundle, click
Go Live
on the right top of the page. If it shows aLoading
message, wait a few seconds for theGo live
button to appear. - In the confirmation window, click
Yes
.
After a five seconds countdown shown on the player, the event transmission starts, and what you see in the player is the content live-streamed to the audience.
Ending the transmission
As an administrator, you can end the event transmission for everyone, or leave the Bundle studio but keep live-streaming the event.
The main scenarios for each option are the following:
- Leave Bundle studio while keep transmitting: The event is being hosted for someone else, and you want to leave the studio. This action will keep the event status as
Live
. - End transmission for everyone: The event is over, and you want to completely stop transmitting. This will change the event status to
Completed
.
Once the event reaches the status
Completed
, it is no longer possible to display it, you can only create a new event.
Leave Bundle studio while keep transmitting
There are two ways for the administrator to leave Bundle without interfering on the live transmission:
- Close the Bundle studio page on your browser.
- On the Bundle My Studio page, click the hang-up button on the bottom of the page, then click
Leave Meeting
.
While leaving the transmission, if the administrator chooses the option
End meeting for all
, it will be the same as ending the transmission for everyone. The event will be over and it will be necessary to create a new event.
End transmission for everyone
To completely end the live, follow the steps below (administrators only):
- In My Studio in Bundle, click
End live
on the right top of the page. - On the window, click
Yes
. This ends the transmission on Bundle, but you can still transmit the event from another studio. - In the confirmation window, click
Yes
. This ends the event on VTEX Admin, and you can no longer resume the event, not even from other studios.
Another way to finalize the transmission from Bundle, would be to click the hang-up button on the bottom of the page, and choose End meeting for all
(administrators only). After that, you will see Finalized live on the right top of the page, indicating the transmission was successfully ended.
Note that if you choose the option
Leave Meeting
, it will be the same as leaving the studio but keep transmitting.
When you end an event, the audience sees a black screen. To avoid this, we recommend displaying an image that represents the end of the transmission. The correct way to do it is the following:
- Before ending the transmission, display the ending image in Bundle on an external studio.
- Hide the Live Shopping component or remove the code from the store (check Hiding or removing Live Shopping component).
- Wait about 10 minutes after displaying the ending image for the cache to update.
- End the event.