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Customer Credit - Getting Started
5. Managing Customer Credit invoices
Managing Customer Credit invoices

The Invoices screen in the VTEX Admin (Apps > Customer Credit > Invoices), allows you to access information on all invoices issued by customers registered with Customer Credit in your store. Through this functionality, you can perform the following actions:



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Invoice filter

To select the list of invoices to be displayed, you can click on one of the four statuses (Open, Paid, Canceled or Expired), or enter the identification number of the order for which the invoice was issued.

In Customer Credit, all invoices are created with the status Open.

Invoice details

When clicking on a specific invoice, the Invoice Summary page displays the following information: value of the invoice issued, due date, payment link (if there is one), identification of the account where it was issued, identification of the order and observations (specific messages about the invoice).

Settle invoices

To facilitate the payment process for a invoice, it is possible to provide a payment link directly to the customer. This link can be added to the title in two ways:

  • Use the IMPORT function to insert data from a .csv spreadsheet.
  • Via PUT Change Invoice endpoint of the Customer Credit API.

After carrying out one of the procedures above, the customer will have access to the PAY button that is available in their customer area on the store's website (My Account > My Credits).

Individual settlement

After confirming payment for a invoice, you can settle it as follows:

  1. In the VTEX Admin, access Apps > Customer Credit > Invoices, or type Invoices in the search bar at the top of the page.
  2. Click on the desired invoice.
  3. On the Invoice Summary page, click on Mark as Paid.
  4. On the Invoices page, confirm that the invoice status is indicated as Paid.

Bulk settlement

If you want to confirm the payment of several invoices at the same time, follow the steps below:

  1. In the VTEX Admin, access Apps > Customer Credit > Invoices, or type Invoices in the search bar at the top of the page.
  2. Click on the EXPORT button.
  3. Access the downloaded .csv spreadsheet and modify the information in the Status field to Paid in the lines corresponding to the invoices you want to settle. Save the spreadsheet.
  4. Click on the IMPORT button.
  5. Select or insert the .csv spreadsheet in the space Drop your CSV here or choose a file.
  6. Click on the IMPORT FILE button.
  7. After the spreadsheet is loaded into Admin, check on the Invoices screen if the updated invoices are described as Paid.

API settlement

You can also settle a invoice through the PUT - Change invoice. For more information about Customer Credit API endpoints, visit Customer Credit API - Overview.

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