Configuring cash payments through VTEX Sales App
2 min read
This article explains how to configure VTEX Sales App to accept cash payments. This configuration is done in two steps:
Before configuring the cash payment display in VTEX Sales App, you must create a custom payment and a payment condition for it. Both actions must be performed in the VTEX admin panel.
Creating a custom payment
- In the VTEX Admin, go to Store Settings > Payments > Settings, or type Settings in the search bar at the top of the page.
- Go to the Custom payments tab.
- In the Notes payable section, click on any of the boxes containing
Config
. - In the Name field, type the name you want to use for this custom payment. For example, "Cash".
- In the Automatic authorization field, select Yes. The other fields do not need to be filled in or changed.
- Click on
Save
.
Creating a payment condition
Now we will create the payment condition.
- Still on the Settings page of the Payments module in the VTEX Admin, click on the Payment conditions tab.
- Click on the green button with the
+
icon to add a new condition, as shown below.

- In the Custom payment section, select the Cash option you have created.
- Enter a name for this payment condition, change the status to Active, and in the Process with affiliation field, select the custom payment you created in the previous step.
- Click on
Save
.
In addition to the settings above, you must follow the Define payment methods displayed in VTEX Sales App guide so that the payment options are displayed correctly in the app.